kaantera 2.0

Privacy Policy and Data Protection

This Privacy Policy and Data Protection aims to inform users of its website about how their user data will be managed, so that they can decide, freely and voluntarily, whether they wish to provide the requested information.

SOPHIASPORTS LAB, S.L. in its capacity as Data Controller, informs you that on this website the personal data of all users are respected and protected. We are concerned and make our best efforts to ensure that your rights are guaranteed.

From SOPHIASPORTS LAB, S.L. we guarantee compliance with the principles established in national and community regulations in relation to the processing of your personal data and your privacy:

  • Data will be processed lawfully, fairly and transparently in relation to the data subject.
  • Collected data will only be processed for
  • We never request personal information unless it is really necessary to provide the services that the client requires from us.
  • We never share personal information of our users with anyone, except to comply with the law or, in case we have the express authorization of the user.
  • We will never use your personal data for a purpose different from that expressed in this privacy policy.

It should be noted that this Privacy Policy may be modified in order to adapt to new regulatory requirements, so users are advised to visit it periodically.

SOPHIASPORTS LAB, S.L. has adapted this website to the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals (GDPR), as well as Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE or LSSI), as well as Organic Law 3/2018, on Data Protection and Guarantee of Digital Rights (LOPDGDD)

Data Controller

Controller Identity:

Its corporate name is: SOPHIASPORTS LAB, S.L

Its CIF is: B16722803

Its registered office is at calle Colón, 18, 4º C, 36201, Vigo, Pontevedra.

Registered in the Commercial Registry of PONTEVEDRA, Volume 4372, Book 4372, Folio 95, sheet PO-68693

For the processing of our users' data, we implement all the technical and organizational security measures established in current legislation.

Principles that we will apply to your personal information

In the processing of your personal data, we will apply the following principles that comply with the requirements of the new GDPR:

  • Lawfulness, fairness and transparency: We will always require your consent for the processing of your personal data for one or several specific purposes of which we will inform you beforehand with absolute transparency.
  • Data minimization: We will only request strictly necessary data in relation to the purposes for which we request them.
  • Limitation of retention period: data will be kept for no longer than necessary for the purposes of processing.
  • Integrity and confidentiality: Your data will be processed in such a way as to ensure adequate security of personal data and confidentiality is guaranteed.

How have we obtained your data?

The personal data we process comes from:

  • Contact form
  • Email

What data do you provide us?

Through your access to the website, you provide the following data:

  • Name and surname.
  • Email address.
  • Contact information (such as postal address and phone number).
  • Payment information (such as credit card data).
  • Demographic data (such as location).
  • Registration and activity data on the website (such as login information and browsing patterns.)

What are your rights when you provide us with your data?

Interested persons have the right to:

  • Request access to collected personal data
  • Request rectification or deletion of your data
  • Request limitation of processing
  • Object to processing
  • Request data portability

Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case they will only be kept for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. SOPHIASPORTS LAB, S.L. will stop processing the data, except for legitimate reasons, or the exercise or defense of possible claims. As an interested party, you have the right to have data portability carried out, that is, to receive the personal data that you have provided to us and to transmit it to another data controller when:

Processing is based on consent

  • The data has been provided by the interested party.
  • Processing is carried out by automated means.

When exercising your right to data portability, you will have the right to have personal data transmitted directly from controller to controller when technically possible. Interested parties will also have the right to effective judicial protection and may file a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them infringes the Regulation.

Users may exercise the legally recognized rights through written communication addressed to the address

  • SOPHIASPORTS LAB, S.L
  • Its CIF is: B16722803
  • Its registered office is at calle Colón, 18, 4º C, 36201, Vigo, Pontevedra.

For what purpose do we process your personal data?

When a user connects to this website, for example to send an email to the owner, subscribe or make a contract, they are providing personal information for which SOPHIASPORTS LAB, S.L. is responsible.

This information may include personal data such as your IP address, name, physical address, email address, phone number, and other information. By providing this information, the user gives their consent for their information to be collected, used, managed and stored by SOPHIASPORTS LAB, S.L., as described in the Legal Notice and this Privacy Policy.

In SOPHIASPORTS LAB, S.L. there are different systems for capturing personal information and we process the information that interested parties provide to us through the following channels:

Contact form: The following personal data is requested: Name, Email, and other information that they can provide in the Message body, to respond to the requirements of website users. For example, we can use this data to respond to your request and answer doubts, complaints or comments about the information included on the website, the services provided through the website or the processing of your personal data.

Other non-identifying data is also collected that is obtained through some cookies that are downloaded to the user's computer when browsing this website, which are detailed in the cookie policy. SOPHIASPORTS LAB, S.L. will not transfer personal data that may identify the user to third parties without prior consent.

The treatments to which personal data are subjected and for which they are collected are the following:

  • Process and complete orders.
  • Send you marketing communications (if you have given your consent).
  • Personalize your experience on our website.
  • Provide customer support.
  • Comply with legal and regulatory obligations

Legitimation for the processing of your data

SOPHIASPORTS LAB, S.L. is legitimized to process your personal data, based on the consent of the interested party, as provided in article 6.1.a of the aforementioned GDPR.

Data retention period

The personal data provided will be kept while a commercial relationship is maintained and, where appropriate, during the years necessary to comply with legal obligations or until the interested party requests the deletion of their data.

Security measures

SOPHIASPORTS LAB, S.L. is committed to the use and processing of users' personal data, respecting their confidentiality, to use them in accordance with the purpose of the same, as well as to comply with its obligation to save them and adapt all measures to prevent alteration, loss, processing or unauthorized access, in accordance with the provisions of current data protection regulations.

SOPHIASPORTS LAB, S.L. implements systems, applications and procedures to protect your personal information, as well as to minimize the risk of theft, damage, loss of information or unauthorized access or use of information.

Access to information by employees, contractors and agents who need that information to process it is limited and contractual confidentiality clauses are applied.

When a security incident occurs, upon becoming aware of it, it must be reported to the user without undue delay and must provide them with timely information related to the security incident when it becomes known.

Accuracy of data

The user is solely responsible for the veracity of the data they send to SOPHIASPORTS LAB, S.L., SL exonerating it from any responsibility in this regard. Users guarantee and respond, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user accepts to provide complete and correct information in the contact or subscription form.

Acceptance and consent

The user declares that they have been informed of the conditions regarding the protection of personal data, accepting and consenting to the processing of the same by SOPHIASPORTS LAB, S.L. in the manner and for the purposes indicated in this privacy policy.

Revocability

The consent given, both for processing and for the transfer of data of interested parties, is revocable at any time by communicating it to SOPHIASPORTS LAB, S.L. in the terms established in this Privacy Policy for the exercise of their rights.

Changes to the privacy policy

SOPHIASPORTS LAB, S.L. reserves the right to modify this policy to adapt it to legislative developments, as well as industry practices. To this end, SOPHIASPORTS LAB, S.L. will publish the changes to the privacy policy that will take effect 30 days after the following publications:

  • A system message addressed to users notifying them of changes to the Privacy Policy; and
  • A notification on the home page of the Website or any other relevant web page, explaining the changes to the Privacy Policy along with a comparison of the 'old' and 'new' versions of the Privacy Policy.
  • Other changes will take effect 7 days after their initial publication on the Website.

However, if SOPHIASPORTS LAB, S.L. modifies this Privacy Policy to comply with legal requirements, the modifications will take effect immediately after their initial publication, or as necessary.

You agree to be bound by any changes made to the terms of this Privacy Policy. Continuing to use the Services will indicate your acceptance of the modified terms. If you do not agree with any of the modified terms, you must avoid any subsequent use of the Services.

Privacy Policy and Data Protection of the APP

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of individuals with regard to the processing of personal data, repealing Directive 95/46/EC (hereinafter, GDPR), of Law 34/2002, of 11 July, on information society services and electronic commerce (hereinafter, LSSI-CE) and of Organic Law 3/2018, on Personal Data Protection and Guarantee of Digital Rights (hereinafter, LOPDGDD), SOPHIASPORTS LAB, S.L. guarantees the protection and confidentiality of personal data, of any type that our clients provide us, in accordance with the provisions of the GDPR.

SOPHIASPORTS LAB, S.L. relies on the principle of proactive responsibility, according to which the Data Controller is responsible for compliance with the regulatory and jurisprudential framework, being able to demonstrate it before the corresponding control authorities.

Data collection. What is the origin of the data?

SOPHIASPORTS LAB, S.L. collects the user data necessary to carry out the fulfillment of its functions and/or improve the application service. The data collected by the KAANTERA APP are strictly necessary for the procedures that the user needs to carry out, and which are indicated below: The origin of the data may be:

  • By registration through the KAANTERA APP
  • By registration through Facebook/Gmail/Apple

Data processing. What personal data do we process?

The personal data we process is provided by the interested party themselves.

The categories of data that are processed are:

  • Identifying data (name, surname)
  • Contact data (phone, email)
  • Digital profiles (Facebook/Gmail/Apple image)
  • Club or organization to which the interested party belongs
  • Phone

Legitimation of processing. Why do we need your data?

The legal basis for being able to process your data, in order to be able to use the KAANTERA APP, is the consent of the interested party themselves (art. 6.1 GDPR) Data retention.

How long will we store your data?

Personal data will be kept while the user remains registered in the App. The user can delete their personal data before unsubscribing, and they will be permanently deleted from the database. In any case, once unsubscribed from the App by the user, personal data will be kept for no longer than necessary to maintain the purpose of processing and when it is no longer necessary for such purpose, they will be anonymized guaranteeing their non-traceability, to keep them for five years for statistical purposes.

Communication: Who do we share your data with?

The collected data will not be communicated to third parties except by legal obligation, nor will international transfers of the same be made.

Information security. How do we protect your data?

The provided data will be processed in the terms established in the GDPR. In this sense, SOPHIASPORTS LAB, S.L. has adopted the levels of protection legally required and has installed all the technical measures within its reach to prevent loss, misuse, alteration or unauthorized access by third parties. However, the user must be aware that security measures on the Internet are not impregnable. Our staff follows strict privacy standards and in the event that we contract third parties to provide support services, we require them to comply with the same standards and allow us to audit them to verify their compliance with any inaccurate personal data.

  • Right to deletion of your personal data, when this is possible (for example, due to legal imperative).
  • Right to limitation of processing of your personal data when the accuracy, legality or necessity of data processing is doubtful, in which case, we may keep them for the exercise or defense of claims.
  • Right to object to the processing of your personal data, when the legal basis that enables us for its processing of those indicated is our legitimate interest. SOPHIASPORTS LAB, S.L. will stop processing your data unless it has a legitimate interest or is necessary for the defense of claims.
  • Right to portability of your data, when the legal basis that enables us for its processing is the existence of a contractual relationship or your consent.
  • Right to revoke
  • To exercise your rights, you can do so free of charge and at any time, by writing to us at the address indicated in the 'Data Controller' section

How to delete the account?

TODO

Protection of rights: Where can you file a complaint?

In the event that you understand that your rights have been disregarded by our entity, you can file a complaint with the Spanish Data Protection Agency, through any of the following means:

  • Electronic headquarters: https://aepd.es
  • Postal mail: Spanish Data Protection Agency, C. Jorge Juan, 6. 28001, Madrid
  • Phone: 910.100.099 or 912.663.517

Update: What changes can there be in this Privacy Policy?

SOPHIASPORTS LAB, S.L. reserves the right to modify this policy to adapt it to legislative or jurisprudential developments that may affect compliance with it

Legal Notice

This legal notice regulates the use of the mobile application called KAANTERA (hereinafter, THE KAANTERA APP), owned by the commercial company SOPHIASPORTS LAB, S.L

Who are we?

In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, we inform you of our tax data:

Its corporate name is: SOPHIASPORTS LAB, S.L

Its CIF is: B16722803

Its registered office is at calle Colón, 18, 4º C, 36201, Vigo, Pontevedra.

Use of the application

This Legal Notice establishes the conditions that regulate the use of the KAANTERA APP. In this way, access and use of the KAANTERA APP means that the user of the same (hereinafter, the USER) accepts in its entirety and is obliged to fully comply with this Legal Notice as well as the instructions or recommendations that are indicated to him in each specific case. The use, registration, access, and navigation through the KAANTERA APP attributes the status of user of the same and implies full and unreserved acceptance of each and every one of the provisions included in this Notice and in the Privacy Policy and Data Protection, expressly accepting and authorizing the processing of their personal data. The user undertakes to make proper use of the KAANTERA APP in accordance with the laws, good faith, public order, traffic uses and this Legal Notice and will be responsible to KAANTERA or to third parties, for any damages that may be caused as a result of non-compliance with said obligation.

Responsibility

Both access to the KAANTERA APP and the unauthorized use that may be made of the information contained therein is the exclusive responsibility of whoever performs it. SOPHIASPORTS LAB, S.L. will not be responsible for any consequence, damage or harm that may arise from such access or use. SOPHIASPORTS LAB, S.L. is not responsible for security errors that may occur, nor for damages that may be caused to the user's computer system (hardware and software), or to the files or documents stored therein, due to improper use of the KAANTERA APP. SOPHIASPORTS LAB, S.L. will not be responsible for viruses and/or other computer programs that deteriorate or may deteriorate the computer systems and/or equipment of users when accessing the KAANTERA APP

Intellectual property

All industrial and intellectual property rights of the KAANTERA APP, as well as the contents it houses, are the property of SOPHIASPORTS LAB, S.L. Any use of the KAANTERA APP and its contents must be exclusively private. It is reserved exclusively to SOPHIASPORTS LAB, S.L. Any other use that involves copying, reproduction, distribution, transformation, public communication or any other similar action, of all or part of the contents of the KAANTERA APP, so no user may carry out these actions without prior and written authorization from SOPHIASPORTS LAB, S.L. This Legal Notice will be interpreted and governed in accordance with Spanish legislation. SOPHIASPORTS LAB, S.L. and the users, with express waiver of any other jurisdiction that may correspond to them, submit to the courts and tribunals of the user's domicile for any controversy that may arise from access to or use of the KAANTERA APP. In the event that the user has their domicile outside Spain, SOPHIASPORTS LAB, S.L. and the user, with express waiver of any other jurisdiction, submit to the courts and tribunals of the city of Vigo (Pontevedra – Spain).