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Contact Information

You can contact us directly through the following channels.

Email

info@kaantera.com

WhatsApp Business

+34 661 407 163

Offices

Vigo, Spain

Madrid, Spain (Google Campus)

Business Hours

Monday to Friday: 9:00 - 18:00 (GMT-6)

Monday to Friday: 9:00 - 18:00 (CET)

Priority Support

Advanced Plan customers have access to our priority support with guaranteed response times.

Response in less than 4 hours
Direct phone support
Video conference support sessions

Frequently Asked Questions

Answers to the most common questions about our services.

How long does it take to implement kaantera?

Most of our customers can start using the platform in less than a week. We offer a guided onboarding process and assistance for importing existing data.

Do you offer training for our staff?

Yes, all our plans include initial training sessions. Premium and Professional plans include ongoing training and personalized sessions for different roles within your organization.

Can I cancel my subscription at any time?

Yes, there are no long-term contracts. You can cancel your subscription at any time. When you cancel, your plan will end at the end of the current billing period and will not auto-renew.

Is my data secure?

Absolutely. We use bank-level encryption and comply with all data protection regulations, including GDPR. We never share your data with third parties without your explicit consent.

Ready to Transform Your Academy?

Request a personalized demo and discover how kaantera can help you develop better soccer talent.